Advanced Customer Reservation Alerts
When your customers make a reservation, this module is used to text back their trip details with more information than what is available from the system.
Company Portal Alert System
Our robust portal system can be used by your dispatch or call center operations to alert virtually anyone you would like within your team regarding specific situations so that your whole team is informed at the same time.
Active Fleet Texting
Active Fleet Texting gives you the ability to text only those drivers who recently drove for you, anywhere from today to eight weeks ago, to all of their cell phone numbers at the same time as opposed to the current standard of texting “All offline drivers” who exist in your system from the beginning of time.
Auto Cancel by SMS
This module will listen for common cancellation phrases from the customer through text message and perform a series of actions that include cancelling the job, thanking the customer for informing you of their cancellation, and confirming the address of the order they have cancelled.
Driver Details by SMS
For administrative and/or authorized personnel only, allow them the ability to text you a specific taxi vehicle number and, if authorized, they will automatically be sent back the driver’s full name and phone number via text for them to communicate with that driver.